They’ll visit your area and fix the issue. If nothing helps, then you should contact customer care as there might be some network issue in your area. You can try to reset the phone but remember it’ll restore all settings to factory defaults. There might also be a problem in your mobile phone. Tap on “ ADD” button and manually enter the provided settings. You can enter the correct APN settings using “ Settings -> Connections -> Mobile Networks -> Access Point Names” page. You can ask their customer care or search on their website for correct APN settings. SOLUTION 4: Download Correct APN SettingsĮvery network provider provides their APN settings for download. Now check it should fix the Internet connection issue. Tap on the 3-dots menu and select “ Reset to default” option.

Tap on Access Point Names and it’ll show the existing APN entries.ģ. You can also try to reset APN (Access Point Names) settings in your mobile phone.Ģ. Select the correct mobile operator from the list. It’ll take some seconds and will show you a list of all available networks. If you get any confirmation, tap on OK.ģ.

Tap on Network Operators and tap on “ Search Networks” option. Sometimes manually selecting network operator also fixes this issue.Ģ. You can search for the option using the search box given on Settings page. PS: Option names and location may differ in different brand mobile phones. Now 4G Internet will start working again in your mobile phone. Now again tap on Network Mode and select LTE/3G/2G (auto connect) option. Wait for a few seconds and your mobile phone will switch to 2G network.ģ. Go to Connections -> Mobile Networks section.Ģ. That’s the 100% working solution which always works for me.ġ. SOLUTION 1: Switch to 2G and then Switch Back to 4G SOLUTION 4: Download Correct APN Settings.SOLUTION 1: Switch to 2G and then Switch Back to 4G.

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